Frequently Asked Questions
Frequently Asked Questions, popularly known as FAQ is one of the important requirements of any website. BNC Scripts reserves the right to change or modify current FAQs with no prior notice. This page lists answers to frequently asked questions about the BNC scripts.
- When will I receive the script(s)?
You will receive everything immediately after purchase . Read more on delivery.
- Is it difficult to install?
BNC Scripts are very simple to install. You will need to set up a database for some scripts to use and FTP the files . If you are uncomfortable installing the scripts on your server, we do offer a installation service (USD20).
- Do you offer script installation services?
Yes, we offer script installation services (starting at $20). Simply fill the form from the right and we will contact you sortly.
- Can I suggest new features?
Absolutely, We love customer input, ideas, and suggestions. You can submit your suggestions via the form from the right:
- Can I hire you to add features that don't currently exist or integrate our template or design?
Yes, adding features that don't currently exist is available upon request! We also do template manipulation and integration. Read more on script customization.
- Can I get a refund?
In appreciation of your business, and to demonstrate our confidence in the products we make, your purchase of an BNC product now comes with something extra. We now offer the BNC 100% Money Back Guarantee.
Yes, as long if you face a bug that our support team fails to correct, you can request refund within 7 days of purchase. Before requesting the refund you must contact our support team with details of problem and all info needed to correct the problem. If you fail to do that, refund request will not be entertained. Refund request is entertained only once our support team fails to correct the problem.
- What is the difference between a personal and a commercial license?
Users of the Personal License may use the Software ONLY on a website engaging in personal, non-commercial, or non-profit activities.
Users of the Commercial License may use the Software on a website engaging a commercial, or for-profit activities. Websites engaging in direct, or indirect commercial activities must purchase a Commercial License.
- What is the difference between a Single Domain and a Unlimited Domain license?
Purchase of a single domain license allows you to run the script on a single subdomain/domain name or ip address. Resell or redistribution of the script is prohibited.
Purchase of an unlimited domain license allows you to run the script on multiple domain names and/or ip addresses. Resell or redistribution of the script is prohibited.
- Will I receive free updates?
Yes! Support service and Software updates are free for all licensed users during the 6 months(for Single Domain License) / 12 months (for Unlimited Domain License) after purchasing. Please note that any kind of customizations are not covered under technical support.
A new major version of the Software will require you to purchase a new license in order to use it or receive free updates. "Major version" is determined by a new first digit in the Software's version number (eg. from version 1.0 to version 2.0).
- Do you have Unlimited Support?
Yes, we have Unlimited Support program which is available to all users for an additional charge of only $20.00 a month or on a per incident basis at $10/incident.
- Can I modify my copy of any script?
Sure but not all of our scripts comes with complete PHP source code. You are free to modify the code to suit your requirements for BNC Video Sharing Script and BNC PayPal IPN. The following scripts come with encrypted source code - BNC Twitter Image Signature, BNC Secure Links, BNC Advanced RSS Parser, BNC Twitter Mass Follow/Unfollow and BNC Automatic Rss to Twitter.
- What payment methods do you accept?
We accept all major credit cards and PayPal payments.
- I do not have PayPal account. How can I buy the script?
PayPal accept payments without having an account with them. You can pay via PayPal by just using your credit card.
Our programmers can customize most PHP scripts to your requirements. We can modify most scripts written by other programmers ... learn more